Terms and Conditions
TERMS AND CONDITIONS
Last updated: August 31, 2026
These Terms and Conditions ("Terms") govern your use of clevergolfer.com, its subdomains, and any products, programs, courses, coaching services, digital materials, memberships, or other services offered by CleverGolfer through the Website.
The Website and Services are operated by:
Žiga Mlakar s.p.
Rospoh del 85g
2351 Kamnica
Slovenia
Email: [email protected]
In these Terms, "CleverGolfer," "we," "us," and "our" refer to Žiga Mlakar s.p. "You" and "your" refer to the user, customer, or purchaser.
By accessing the Website, creating an account, or purchasing a Product or Service, you agree to these Terms. If you do not agree with these Terms, you should not use the Website or purchase our Products or Services.
1. ELIGIBILITY
You must be at least 18 years old to make a purchase through the Website.
If you are under 18, you may use the Website only with the involvement and permission of a parent or legal guardian.
By making a purchase, you confirm that you have the legal capacity and authority to enter into the transaction and to use the payment method provided.
2. PRODUCTS AND SERVICES
CleverGolfer may provide products and services including, but not limited to:
- Online courses and training programs
- Downloadable guides, worksheets, trackers, and other digital materials
- Golf education and performance training
- Personalized assessments and improvement plans
- Swing reviews
- Coaching programs
- Email support
- Memberships
- Video content
- Other digital products or services described on the Website
The exact content, features, access period, support, bonuses, and other elements of your purchase are those described on the relevant sales page, offer page, or checkout page at the time of purchase.
Unless specifically stated otherwise, purchasing one Product or Service does not give you access to other CleverGolfer Products or Services.
3. ORDERS AND FORMATION OF CONTRACT
Information displayed on the Website is an invitation to purchase and does not obligate us to accept an order.
When you submit an order and payment, you are making an offer to purchase the applicable Product or Service.
A binding agreement is formed when we accept your order and provide confirmation of the purchase, normally by email or by granting access to the purchased Product or Service.
We reserve the right to reject or cancel an order where reasonably necessary, including in cases of suspected fraud, payment errors, incorrect pricing, technical errors, misuse of a promotion, or other legitimate reasons.
If we cancel an order after payment has been collected and you are not otherwise in breach of these Terms, the applicable payment will be refunded.
4. PRICES AND PAYMENT
Prices are displayed on the applicable Website, sales page, offer page, or checkout page.
The price shown at checkout at the time you place your order is the price applicable to that purchase, except in the case of an obvious pricing or technical error.
Prices may be displayed in US dollars, euros, or another currency.
By completing a purchase, you authorize us and our payment providers to charge the payment method you provide for the amount displayed at checkout.
Payments may be processed by third-party payment providers such as Stripe, PayPal, Kajabi Payments, or other providers.
Those third-party providers may have their own applicable terms and privacy policies.
5. PAYMENT PLANS AND RECURRING PAYMENTS
Where a Product or Service is offered through a payment plan, you agree to pay all installments shown and agreed to at checkout.
A payment plan is a commitment to pay the full purchase price in installments and is not a month-to-month subscription unless the offer specifically states otherwise.
Stopping participation, choosing not to use the Product or Service, or losing access due to a violation of these Terms does not automatically cancel amounts that you have validly agreed to pay, except where cancellation rights are required by applicable law or expressly provided by us.
Where we offer a recurring subscription, you may cancel future renewals in accordance with the cancellation terms disclosed when you purchase the subscription.
If a payment fails, we may retry the payment and may temporarily suspend access until the outstanding amount has been paid.
6. DIGITAL PRODUCT ACCESS
Digital Products may be made available immediately or shortly after a successful purchase.
Access may be provided through Kajabi or another third-party learning platform.
You are responsible for:
- Providing a correct email address
- Maintaining access to your email account
- Maintaining the confidentiality of your login details
- Ensuring that your devices and internet connection are capable of accessing the Product
Unless otherwise stated on the applicable offer page, access is provided only to the individual customer who purchased the Product.
If an offer states that "lifetime access" is included, this means access for as long as CleverGolfer continues to operate and reasonably makes that Product available.
"Lifetime access" does not mean that any specific third-party platform, technology, hosting provider, or version of a Product is guaranteed to remain available indefinitely.
If we permanently discontinue a lifetime-access Product, we will use reasonable efforts to provide advance notice or another reasonable method of accessing the core purchased materials where practical.
7. ACCOUNTS
Certain Products and Services require a customer account.
You must provide accurate and current information when creating or using your account.
You may not:
- Share your account with another person
- Allow multiple people to use one individual license
- Sell or transfer your account
- Provide unauthorized access to purchased content
- Use another person's account without permission
You are responsible for maintaining reasonable security of your login credentials.
If you believe your account has been accessed without authorization, contact us promptly.
We may suspend or restrict an account where we reasonably believe there has been unauthorized account sharing, fraud, abuse, intellectual property infringement, or another material violation of these Terms.
8. REFUNDS AND MONEY-BACK GUARANTEES
Certain CleverGolfer Products may include a voluntary money-back guarantee.
If a Product is advertised with a specific money-back guarantee, the guarantee displayed on the applicable sales page, offer page, or checkout page at the time of purchase forms part of your purchase terms.
For example, where a Product is sold with a 30-day money-back guarantee, you may request a refund within 30 calendar days of the purchase date, subject to any specific conditions clearly disclosed for that offer.
To request a refund, contact:
Unless otherwise stated for the applicable offer, an approved refund will be returned to the original payment method.
Refund processing times may vary depending on the payment processor and financial institution.
Any voluntary CleverGolfer refund policy is in addition to any mandatory consumer rights you may have under applicable law.
We reserve the right to reject fraudulent or abusive refund requests to the extent permitted by law, including repeated purchasing and refunding of the same Product or other attempts to misuse a money-back guarantee.
For personalized coaching offers, any specific refund period, extension guarantee, or other guarantee stated on the applicable sales page will apply in addition to these general Terms.
Nothing in this section limits consumer rights that cannot legally be excluded.
9. EU AND EEA CONSUMER WITHDRAWAL RIGHTS
If you are a consumer located in the European Union or European Economic Area, applicable consumer law may provide you with a statutory right to withdraw from certain distance contracts within 14 days, subject to statutory exceptions.
For digital content supplied immediately and not provided on a tangible medium, applicable law may allow the statutory withdrawal right to end once performance has begun where you have:
1. Expressly consented to the digital content being supplied before the end of the statutory withdrawal period
2. Acknowledged that by doing so you lose the applicable statutory right of withdrawal
3. Received the confirmation required by applicable law
Where those requirements have not been satisfied, your mandatory statutory rights remain unaffected.
For services that begin during the statutory withdrawal period, different rules may apply depending on whether the Service has been partly or fully performed.
Nothing in these Terms is intended to remove, reduce, or restrict any mandatory consumer right that cannot legally be waived.
10. COACHING AND PERSONALIZED SERVICES
Certain CleverGolfer offers may include personalized coaching, game analysis, swing reviews, individualized improvement plans, email support, calls, or other services tailored to the individual customer.
Because these Services involve personalized analysis, reserved capacity, and work performed specifically for the customer, coaching offers may have different terms from self-guided digital Products.
Any refund policy applicable to a coaching offer will be stated on the relevant sales page, offer page, or checkout page at the time of purchase.
Unless expressly stated otherwise, no additional money-back guarantee applies to personalized coaching Services beyond the refund period specifically advertised for that offer.
For example, if a coaching offer is sold with a 30-day money-back guarantee, refund requests must be made within that 30-day period and are subject to any conditions disclosed for that offer.
The existence of any other performance, support, or extension guarantee does not extend the applicable refund period.
10.1 90-DAY EXTENSION GUARANTEE
Certain coaching offers may include a 90-Day Extension Guarantee.
The purpose of this guarantee is to provide additional coaching time where the conditions of the guarantee are satisfied.
The 90-Day Extension Guarantee is not a money-back guarantee and does not create a right to a refund after the applicable refund period has expired.
Where a coaching offer includes a 90-Day Extension Guarantee, the exact eligibility requirements and conditions will be stated on the relevant sales page, offer page, checkout page, or other offer terms.
Subject to those conditions, an eligible customer may receive an extension of the coaching period for up to an additional 90 days at no additional coaching fee.
The 90-Day Extension Guarantee does not entitle the customer to:
- A full or partial refund
- Repayment of completed installments
- Cancellation of valid outstanding payment-plan obligations
- Cash compensation
- A credit or other monetary substitute instead of the coaching extension
10.2 CUSTOMER PARTICIPATION
Personalized coaching requires active participation from the customer.
Where an extension guarantee depends on participation requirements, these may include reasonable conditions such as:
- Completing the agreed improvement plan
- Submitting requested information or progress updates
- Completing agreed practice or tracking activities
- Attending or responding to scheduled coaching communications where applicable
- Making a reasonable effort to implement the recommendations provided
Failure to participate in the coaching process may affect eligibility for an extension where this is clearly stated in the applicable offer terms.
10.3 NO GUARANTEED RESULTS
The coaching relationship does not guarantee any specific golf score, handicap reduction, swing change, performance improvement, consistency improvement, or other result.
The 90-Day Extension Guarantee is a guarantee of additional coaching support where the applicable conditions are met.
It is not a guarantee of any particular golf outcome.
Any mandatory consumer rights that cannot legally be excluded remain unaffected.
11. INTELLECTUAL PROPERTY
Unless otherwise indicated, the Website and all CleverGolfer materials are owned by or licensed to Žiga Mlakar s.p. and are protected by applicable copyright, trademark, and other intellectual property laws.
This includes, without limitation:
- Course videos
- Training systems
- Frameworks
- Written lessons
- PDFs
- Worksheets
- Trackers
- Graphics
- Photographs
- Audio
- Branding
- Logos
- Drills
- Training plans
- Website copy
- Downloadable materials
When you purchase a Product, you receive a limited, personal, non-exclusive, non-transferable license to access and use that Product for your own personal use.
You do not acquire ownership of the underlying intellectual property.
Unless we give you prior written permission, you may not:
- Reproduce our materials for distribution
- Share purchased materials with others
- Record or redistribute course or coaching content
- Upload our materials to file-sharing websites or other platforms
- Sell, sublicense, or commercially exploit our materials
- Create competing products substantially derived from our proprietary materials
- Remove copyright, trademark, or ownership notices
Normal personal use, including downloading materials where a download is expressly provided, is permitted.
12. TRADEMARKS AND BRANDING
"CleverGolfer," associated logos, Product names, graphics, and other brand identifiers may be trademarks or protected branding belonging to us.
Nothing in these Terms grants you permission to use CleverGolfer branding for commercial purposes without our prior written consent.
13. USER CONTENT AND COMMUNICATIONS
If you send us questions, comments, swing videos, golf statistics, reviews, photographs, testimonials, or other materials in connection with a Product or Service, you retain ownership of material you own.
You grant us the limited rights necessary to access, store, review, process, and use such materials for the purpose of providing the Product or Service to you.
We will not publicly use your name, likeness, testimonial, swing video, or other identifiable customer content for marketing purposes unless we have an appropriate legal basis or your permission to do so.
When communicating with us or participating in any community we operate, you must not submit material that is unlawful, abusive, threatening, discriminatory, defamatory, infringing, fraudulent, or intended to distribute malware, spam, or unauthorized advertising.
14. GOLF EDUCATION AND RESULTS DISCLAIMER
CleverGolfer provides educational information relating to golf, golf performance, strategy, practice, technique, physical preparation, and related topics.
Golf performance varies substantially between individuals.
We do not guarantee that you will achieve any particular:
- Golf score
- Handicap reduction
- Performance improvement
- Swing change
- Tournament result
- Consistency improvement
- Other specific outcome
Testimonials, case studies, score improvements, handicap changes, personal examples, or other results shown on the Website represent individual experiences and are not promises that you will obtain the same result.
Your results may depend on numerous factors, including your existing ability, physical condition, available practice time, implementation, decision-making, course conditions, equipment, motivation, and other circumstances outside our control.
15. PHYSICAL ACTIVITY AND SAFETY
Golf, golf practice, exercise, mobility work, and other physical activities involve inherent risks.
You are responsible for determining whether a drill, exercise, movement, training recommendation, or other activity is appropriate for you.
Stop any activity that causes pain, dizziness, unusual discomfort, or other concerning symptoms.
Where appropriate, consult a qualified healthcare or medical professional before beginning a new physical training program, particularly if you have an existing injury, health condition, physical limitation, or other concern.
CleverGolfer does not provide medical diagnosis, medical treatment, physical therapy, or other professional healthcare services.
16. EDUCATIONAL INFORMATION
Website and Product content is provided primarily for educational purposes.
Although we aim to provide useful and accurate information, golf instruction and golf performance are individualized.
No single technique, strategy, drill, training method, or recommendation is appropriate for every golfer.
You remain responsible for the decisions you make and actions you take based on information provided through CleverGolfer.
17. THIRD-PARTY SERVICES AND LINKS
The Website may contain links to or integrations with third-party websites and services.
These may include payment processors, video platforms, learning platforms, analytics providers, scheduling services, social media platforms, and other third-party services.
We do not control independent third-party websites and are not responsible for their content, availability, security, privacy practices, or terms.
The inclusion of a link or integration does not necessarily constitute an endorsement.
18. WEBSITE AND SERVICE AVAILABILITY
We use reasonable efforts to keep the Website and purchased digital Products available.
However, uninterrupted access cannot be guaranteed.
Availability may occasionally be affected by:
- Maintenance
- Updates
- Technical failures
- Internet or hosting outages
- Third-party platform failures
- Security incidents
- Changes to third-party services
- Circumstances outside our reasonable control
- Changes necessary to maintain or improve the Services
A temporary interruption does not automatically entitle you to a refund unless required by applicable law or unless the interruption materially prevents us from providing the Product or Service you purchased.
19. CHANGES TO PRODUCTS AND SERVICES
We may update Products and Services over time.
This may include reasonable changes to:
- Lessons
- Videos
- Written materials
- Downloads
- Layouts
- Technology
- Platforms
- Features
- Delivery methods
We will not intentionally remove the fundamental value of a paid Product without a legitimate reason.
Where a change materially affects an existing customer's contractual rights, applicable law and the terms applicable to the original purchase will apply.
20. SUSPENSION AND TERMINATION
We may suspend or terminate your access where you materially violate these Terms.
This may include:
- Unauthorized account sharing
- Unauthorized distribution of copyrighted materials
- Fraud
- Abuse or harassment
- Attempts to gain unauthorized access to our systems
- Purchases made using stolen or unauthorized payment details
- Attempts to circumvent access controls
- Other material misuse of the Website or Services
Where reasonable, we may first provide notice and an opportunity to correct the violation.
Immediate suspension may occur where reasonably necessary to protect customers, intellectual property, payment systems, our business, or Website security.
Termination does not affect rights or payment obligations that arose before termination, except where applicable law provides otherwise.
21. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
To the maximum extent permitted by law, CleverGolfer and Žiga Mlakar s.p. will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Website, Products, or Services.
Where permitted by applicable law, our total liability arising from a particular paid Product or Service will not exceed the amount you paid to us for the Product or Service giving rise to the claim.
These limitations do not apply where prohibited by mandatory consumer protection law or other applicable law.
22. FORCE MAJEURE
We will not be responsible for delay or failure to perform caused by circumstances outside our reasonable control.
These circumstances may include:
- Natural disasters
- Widespread internet or telecommunications failures
- War
- Governmental action
- Labor disputes
- Major third-party platform outages
- Epidemics or pandemics
- Power outages
- Similar events outside our reasonable control
We will use reasonable efforts to minimize disruption and resume performance where reasonably possible.
23. PRIVACY AND DATA PROTECTION
Our collection and use of personal information is governed by our Privacy Policy:
https://www.clevergolfer.com/privacy
The Privacy Policy explains, among other things:
- What personal information we collect
- Why we process it
- The legal bases on which we rely
- How personal information is used
- How long information may be retained
- Third parties with whom data may be shared
- International data transfers where applicable
- Your data protection rights
Nothing in these Terms limits rights provided to you under applicable privacy or data protection law.
24. EMAIL COMMUNICATIONS
We may send you transactional or service-related communications necessary to administer your purchase.
These may include:
- Order confirmations
- Receipts
- Account information
- Login or access instructions
- Program-related communications
- Security messages
- Payment notifications
- Important changes affecting your Product or Service
Marketing emails will be sent in accordance with applicable law.
Where required, marketing communications will be based on your consent or another appropriate lawful basis.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.
Unsubscribing from marketing communications does not prevent us from sending transactional messages necessary to administer a Product or Service you purchased.
25. CUSTOMER SUPPORT AND COMPLAINTS
If you experience a problem with a Product, Service, payment, or account, please contact us at:
You may also write to:
Žiga Mlakar s.p.
Rospoh del 85g
2351 Kamnica
Slovenia
We will make reasonable efforts to resolve legitimate customer complaints promptly.
26. CONSUMER RIGHTS
Nothing in these Terms is intended to exclude, restrict, or waive any statutory consumer right that cannot lawfully be excluded, restricted, or waived.
If you purchase as a consumer, mandatory consumer protection laws applicable to you may take precedence over conflicting provisions of these Terms.
27. GOVERNING LAW AND JURISDICTION
These Terms and your relationship with CleverGolfer are governed by the laws of the Republic of Slovenia, without prejudice to mandatory consumer protections that may apply under the laws of the country in which you habitually reside.
If you are acting as a consumer, nothing in this clause deprives you of any mandatory protections or jurisdiction rights provided by applicable consumer law.
For disputes that may lawfully be subjected to an agreed jurisdiction, the competent courts of the Republic of Slovenia shall have jurisdiction.
28. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where possible.
The remaining provisions will continue in full force and effect.
29. NO WAIVER
If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.
Any waiver must be expressly made and applies only to the circumstances for which it was given.
30. CHANGES TO THESE TERMS
We may update these Terms where reasonably necessary, including due to changes to our Services, technology, business practices, or legal requirements.
The version applicable to a particular purchase will generally be the version in effect when that purchase was made, unless a later change is required by law or expressly agreed with you.
The latest version of these Terms will be published on the Website with an updated "Last updated" date.
31. ENTIRE AGREEMENT
These Terms, together with:
- The applicable sales page
- The applicable checkout page
- Any specific terms applicable to the Product or Service
- Any payment-plan or subscription terms
- Our Privacy Policy
constitute the agreement between you and CleverGolfer regarding the applicable purchase and use of the Website.
If a specific offer contains additional terms that conflict with these general Terms, the specific terms disclosed for that offer will control for that particular Product or Service to the extent permitted by applicable law.
32. CONTACT INFORMATION
Questions regarding these Terms may be sent to:
Žiga Mlakar s.p.
Rospoh del 85g
2351 Kamnica
Slovenia
Email: [email protected]
